Payment Methods

 

Last Updated: October 19, 2025

At Zureox, we want your purchasing experience to be as seamless and secure as the art we create. We partner with trusted payment providers and use industry-standard security measures to protect every transaction.

1. Accepted Payment Methods

We currently accept the following secure payment options:

Credit & Debit Cards (via Stripe):

  • Visa

  • Mastercard

  • American Express

  • Discover

All card payments are securely processed by our trusted payment partner, Stripe.

PayPal

At checkout, you can select PayPal and will be redirected to PayPal’s secure portal, where you can complete your purchase using:

  • Your PayPal balance, or

  • Any linked bank account or card stored in your PayPal account.

Your use of Stripe and PayPal is also subject to their own terms and privacy policies.

2. Transaction Security – Our Commitment to You

Your online security is very important to us. We use the following measures to help protect your information:

SSL Encrypted Checkout

  • Our entire website, and especially the checkout process, is protected with SSL (Secure Sockets Layer) technology.

  • SSL encrypts all data sent between your browser and our server, helping keep your personal and payment information private.

  • You can verify this by looking for “https” and the padlock icon in your browser’s address bar.

Secure Payment Gateways

  • We do not store, see, or have access to your full credit card number on our servers.

  • All payment details are handled directly by our PCI-compliant payment gateways, Stripe and PayPal, who are industry leaders in secure online payments.

We continuously review our security practices to help protect your information from unauthorized access or misuse.

3. Currency and Pricing

All prices and transactions on our website are processed in U.S. Dollars (USD).

  • If you use an international credit or debit card, your bank or card issuer will convert the purchase amount to your local currency at its own exchange rate.

  • Your bank may also charge additional foreign transaction fees or currency conversion fees. These fees are determined solely by your bank and are outside of Zureox’s control.

For more information about how currency conversion or fees are handled, please contact your card issuer or bank directly.

4. Taxes and Fees

We believe in clear, transparent pricing.

  • The prices you see on product pages do not include sales tax.

  • In compliance with applicable state and local laws in the United States, sales tax (if applicable) will be calculated based on your shipping address and shown during the final step of checkout.

  • Any applicable taxes will be added to your order total before you complete payment.

We do not charge any hidden payment handling fees. Any additional charges outside the order total (such as bank fees or foreign transaction fees) come from your bank or payment provider.

5. Billing Accuracy and Authorization

To help ensure that your payment is processed smoothly and without delays:

  • Please make sure the billing name, address, and ZIP/postal code you enter at checkout match the information on file with your card issuer.

  • If your billing details do not match, your bank may decline the transaction or place it on hold.

By submitting your payment information at checkout, you:

  • Represent and warrant that you are authorized to use the selected payment method, and

  • Authorize us (and our payment processors) to charge your chosen payment method for the full amount of your order, including product prices, shipping charges, and taxes.

If a payment is declined or flagged as suspicious by our payment processor, we may:

  • Ask you to provide an alternative payment method, or

  • Cancel the order if payment cannot be successfully completed.

6. Payment Issues, Holds, and Order Review

In some cases, an order may be placed on hold or require additional review, for example if:

  • The billing information is incomplete or does not match card records

  • The transaction is flagged by the payment gateway’s fraud protection systems

  • Multiple high-value orders are placed in a short period of time

In such situations, we may:

  • Contact you at the email address you provided to confirm details, or

  • Cancel the order and issue a refund if we are unable to verify the payment.

We reserve the right to refuse or cancel any order where payment authorization cannot be obtained or is later revoked.

7. Changes to Payment Methods

We may update the payment options available on our website from time to time.

  • New payment methods may be added, and existing options may change or be discontinued.

  • Any such changes will apply only to future orders; they will not affect orders that have already been placed and confirmed.

We encourage you to review this Payment Methods page periodically for the most current information.

8. Need Help?

Company Name: Anexa LLC

Company Number: B20250322064

Address: 6286 El Paseo Dr San Jose, CA 95120 United States

Email: contact@zureox.com

Phone: +1 (669) 244-5004

Business Hours: We are available Monday – Friday 8:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.